Term and Conditions

Welcome to Aqua Lung Diving Shop! These Terms and Conditions govern your use of our website at seasnorkeling.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to these terms.

1. Our Diving Community

Aqua Lung Diving Shop specializes in premium diving equipment for enthusiasts at all levels. Our product range includes:

• Wetsuits (3mm & 5mm)
• Diving accessories and packages
• Technical equipment (analyzers, computer packages)
• Exposure protection gear
• Drysuits and components

2. User Responsibilities

2.1 Account Security

When creating an account, you must provide accurate information and keep your login credentials secure.

2.2 Product Selection

You are responsible for:

• Selecting appropriate equipment for your diving needs and skill level
• Verifying product specifications before purchase
• Ensuring equipment meets local diving regulations

2.3 Compliance

You agree not to:

• Use our products for illegal activities
• Resell items purchased for commercial purposes without authorization
• Misuse the returns policy

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product images and descriptions, but slight variations may occur. Please contact us if you have specific questions about an item.

3.2 Availability

All products are subject to availability. We may limit quantities and discontinue items without notice.

3.3 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Cutting Devices (knives and shears)
• Drysuit Repair Parts
• Dry Suit Boots and Hoods
• Items marked “final sale”

4. Ordering & Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive an order confirmation email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors and cancel orders resulting from such errors.

5. Shipping Policy

5.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

5.2 International Orders

We ship worldwide except certain remote areas in Asia and other specified regions. Customers are responsible for:

• Customs fees, taxes, and import duties
• Providing accurate shipping information

6. Returns & Refunds

6.1 Return Window

You may return most items within 15 days of delivery, provided they are:

• Unused with original packaging
• Include all tags and protective coverings
• Accompanied by proof of purchase

6.2 Return Process

1. Contact us at [email protected] within 15 days
2. Wait for return approval (within 2 business days)
3. Ship items to: Aqua Lung Diving Shop, 2094 Oakmound Drive, Lombard, US 60148

6.3 Refund Processing

Refunds are issued within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our website (logos, text, images) is owned by Aqua Lung Diving Shop and protected by intellectual property laws. You may not reproduce or use our content without written permission.

8. Liability Limitations

8.1 Product Use

Diving equipment carries inherent risks. We are not liable for:

• Improper use of equipment
• Diving accidents or injuries
• Failure to follow manufacturer instructions

8.2 Website Use

We are not liable for:

• Temporary website unavailability
• Technical errors beyond our control
• Third-party actions affecting service

9. Privacy & Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: Aqua Lung Diving Shop, 2094 Oakmound Drive, Lombard, US 60148